If you receive a product that does not meet Panda Express standards, what is the appropriate step to take?

The appropriate action when receiving a product that does not meet Panda Express standards is to report it to management. This ensures that any issues are addressed properly, maintaining the quality and safety of food served to customers. Management can then take the necessary steps, which may include arranging for a replacement or returning the product to the supplier. By involving management, you aid in maintaining the overall standards and practices of the restaurant.

Using a substandard product or disposing of it without notifying management can lead to quality control issues and potential compliance problems. Simply calling the company for a replacement without following the established chain of command may also not resolve the issue effectively, as it doesn't ensure that the management is aware and capable of taking the necessary actions. Reporting the situation allows for thorough review and appropriate handling of such incidents, contributing to the broader organizational standards.