What is a Shift Lead expected to do when a food safety issue arises?

When a food safety issue arises, the Shift Lead is expected to notify the appropriate authorities immediately. This action is critical for several reasons. First and foremost, food safety issues can have serious implications for customer health and well-being. By quickly reporting the problem, the Shift Lead ensures that the situation can be assessed and addressed promptly, minimizing the risk of serving contaminated or unsafe food.

Additionally, notifying authorities helps maintain compliance with health regulations and company policies, which are in place to protect both the customers and the establishment. Failing to act or delaying reporting could lead to a worsening situation, potential health risks, and legal consequences for the restaurant. So, taking proactive measures in responding to food safety concerns is essential for safeguarding the operation's integrity and the safety of its patrons.