What should be done to the lobby during the closing procedure?

During the closing procedure, it is essential to clean and restock the lobby to ensure a welcoming environment for customers the next day. This includes cleaning tables, chairs, partitions, and floors to maintain hygiene standards and present a neat appearance. Restocking includes ensuring that condiments, napkins, and any other customer supplies are replenished, which contributes to overall guest satisfaction.

Maintaining a clean and stocked lobby not only reflects the standards of Panda Express but also enhances the customer experience. A well-presented lobby can create a positive first impression and encourages customers to return. In contrast, leaving the lobby as it is, only cleaning windows, or putting away furniture would neglect important aspects of cleanliness, restocking, and readiness for operations, which are critical for an efficient and inviting restaurant environment.